Medical Administration
Reliable medical administration support tailored to medical and allied health providers, with a strong focus on accuracy, confidentiality and compliance - taking care of the admin heat behind quality patient care.
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Patient appointment scheduling and calendar coordination
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Appointment reminders to patients
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Inbox and enquiry management with appropriate triage
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Handling patient FAQs and general enquiries
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Patient database management, including collecting and updating patient details
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Confidential records management aligned with privacy requirements
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Medical document formatting, transcription and correspondence
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Transcribing notes
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Referral coordination, follow-up tracking and medical record requests
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Medicare processing
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Insurance and Workers Compensation eligibility checks and updates
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Researching specialists and services within specific locations or medical fields